Legal
Last Updated: June 28, 2025

Terms & Conditions

Please read these Terms carefully before using our website or placing an order. By accessing PrimeBiome, you agree to be bound by these terms.

⚠️ Medical & Health Disclaimer

The products and information on this website have not been evaluated by the Food and Drug Administration (FDA). PrimeBiome supplements are not intended to diagnose, treat, cure, or prevent any disease.

All content provided on this website — including product descriptions, blog articles, and testimonials — is for informational purposes only and does not constitute medical advice. Always consult your physician or a qualified healthcare provider before beginning any supplement program, especially if you are pregnant, nursing, taking medications, or have an existing health condition.

1. Acceptance of Terms

By accessing or using the PrimeBiome website (primebbiome.com), placing an order, or using any of our services, you confirm that you are at least 18 years of age and that you have read, understood, and agree to be legally bound by these Terms & Conditions and our Privacy Policy.

If you do not agree to these terms, please do not use our website or purchase our products. We reserve the right to update these Terms at any time. Your continued use of the site following any changes constitutes acceptance of the revised Terms.

2. Products & Descriptions

We make every effort to display our products accurately, including descriptions, ingredients, and images. However, we do not warrant that product descriptions, images, or other content on our website are completely accurate, complete, reliable, or error-free.

  • Product formulations, packaging, and certifications may change. We will update product pages as soon as reasonably possible.
  • Colors and appearances of products may differ slightly from what you see on your screen due to display settings.
  • We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
  • Prices are subject to change without notice. The price shown at checkout is the final price you pay.

3. Ordering & Payment

Order Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email upon successful placement of your order.

Payment

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods as displayed at checkout. All payments are processed securely through our payment providers. We do not store your full credit card details on our servers.

Pricing & Taxes

All prices are listed in US Dollars (USD) unless otherwise specified. Applicable sales tax will be added to orders where required by law. International customers may be subject to import duties and taxes, which are the buyer's responsibility.

🔒 Security

All transactions on our website are protected by 256-bit SSL encryption. We are committed to keeping your payment information safe and secure.

4. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1–2 business days of placement.
  • Domestic Shipping (US): Standard delivery takes 3–7 business days. Expedited options are available at checkout.
  • Free Shipping: Free standard US shipping is available on orders of 3 or more bottles, as indicated on our website.
  • International Shipping: Available to select countries. Delivery times and costs vary. International customers are responsible for all customs fees, duties, and taxes.
  • Tracking: A tracking number will be emailed to you once your order ships.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date.

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, natural disasters, or other events outside our control.

5. Returns & Refunds

60-Day Money-Back Guarantee

We stand behind PrimeBiome with a full 60-day money-back guarantee. If you are not satisfied with your purchase for any reason, contact our support team within 60 days of your original purchase date for a complete refund of the product purchase price.

How to Request a Refund

  1. Email support@primebbiome.com within 60 days of purchase
  2. Include your order number and the reason for your request
  3. Our team will process your refund within 5–10 business days
  4. Refunds are issued to the original payment method

Conditions

  • The 60-day guarantee applies to first-time purchases of each product.
  • Refunds are for the product cost only. Original shipping fees are non-refundable.
  • We reserve the right to limit refunds in cases of suspected abuse of our guarantee policy.
  • For orders of 3+ bottles, the guarantee applies to all bottles in the order.

6. Health & Medical Disclaimer

This section is particularly important and should be read carefully.

FDA Statement

PrimeBiome products are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Not Medical Advice

The information provided on this website, including blog articles, product descriptions, and any communications from our team, is for general informational and educational purposes only. It does not constitute:

  • Medical advice or a substitute for professional medical advice
  • Diagnosis of any health condition
  • Treatment recommendations for any medical condition
  • Endorsement of any specific test, physician, product, or procedure

Always seek the guidance of your physician, pharmacist, or other qualified healthcare professional with any questions you may have regarding your health, a medical condition, or before starting, changing, or stopping any supplement, medication, or health program.

Individual Results

Results discussed in testimonials, reviews, case studies, or marketing materials represent individual experiences and are not typical. Individual results will vary based on genetics, lifestyle, diet, health status, and consistency of use. We make no guarantee that you will achieve the same results as any individual testimonial or case study.

Drug Interactions & Contraindications

If you are taking prescription medications or have been diagnosed with a medical condition, consult your healthcare provider before using PrimeBiome. Particular caution is advised for individuals who are:

  • Pregnant or breastfeeding
  • Immunocompromised or taking immunosuppressant drugs
  • Currently taking antibiotics (take probiotics at least 2 hours apart)
  • Under 18 years of age

📋 Side Effects Notice

Some users may experience mild digestive discomfort (bloating, gas) during the first 1–2 weeks of use as your gut microbiome adjusts. This is typically temporary. If you experience severe or persistent symptoms, discontinue use and consult a healthcare professional.

Discontinue use and seek medical attention immediately if you experience allergic reactions, severe abdominal pain, or any other serious symptoms.

7. Intellectual Property

All content on the PrimeBiome website — including but not limited to text, graphics, logos, images, product descriptions, blog articles, videos, and software — is the exclusive property of PrimeBiome and is protected by applicable copyright, trademark, and other intellectual property laws.

  • You may not copy, reproduce, distribute, modify, or create derivative works of our content without prior written permission.
  • The PrimeBiome name, logo, and product names are trademarks of PrimeBiome. Unauthorized use is prohibited.
  • Limited personal, non-commercial use of website content is permitted provided you do not modify the content and retain all copyright notices.

To request permission for use of our content, contact legal@primebbiome.com.

8. User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of these Terms
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to any part of our website or systems
  • Interfere with the website's operation through viruses, bots, or other harmful code
  • Scrape, harvest, or collect data from our website without permission
  • Submit reviews or testimonials that are false, fabricated, or intended to deceive
  • Impersonate PrimeBiome, our employees, or any other person or entity

We reserve the right to terminate access to our website for any user who violates these terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PrimeBiome and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or personal injury — arising out of or in connection with:

  • Your use of or inability to use our products or website
  • Any content obtained from our website
  • Unauthorized access to or alteration of your data
  • Health outcomes from product use

Our total liability to you for any claim arising from these Terms or your use of our products or website shall not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow limitation of liability for certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our website or products shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

By using our website, you waive any right to participate in a class action lawsuit or class-wide arbitration against PrimeBiome.

11. Contact Information

If you have questions or concerns about these Terms & Conditions, please contact us:

These Terms & Conditions were last reviewed and updated on June 28, 2025. Continued use of the PrimeBiome website after this date constitutes acceptance of these Terms.